A Serious Look at the Health of Your Website
For the sake of your own health, you probably have a regimented workout program, which may include…
The Benefits of Offering Email Support vs. Phone Support
In an increasingly automated world, the art of voice to voice customer service has been lost. The…
How to Build a Rapport with Your Customer Base
Last time we were talking about leveling up your customer support, one of my tips was to…
Anatomy of a Quality Changelog: Helping Your Users
Every Tuesday, Maintainn does routine plugin updates for our customers. This is one of the services we…