Privacy Policy

Never worry about your WordPress site again. From development to security and updates, we do it all. 

 

When accessing our website, Maintainn will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site.

If you visit our site and subscribe to our services, we collect and store only the following information about you: 1. The name of the domain from which you access the Internet
2. The date and time you access our site
3. The Internet address of the website you used to link directly to our site.
4. Your email address
5. Your phone number
6. Your name
7. Your billing address

If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.

The information collected is for statistical purposes. Maintainn may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Maintainn uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Maintainn will not obtain personal identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

GOT QUESTIONS?

We've Got Answers

Common Questions

Some questions that new customers ask are pretty common, so we've put together list of Frequently Asked Questions (FAQs) to help answer some of your initial questions.

Different Questions?

If our common FAQs don't answer your particular question, please reach out to our support staff and we will get an answer out to you quickly.

Discover why Maintainn is the #1 provider of WordPress maintenance and support services.

Industry Leading Experts

Meet the Team at Maintainn

Founded in 2012, Maintainn has an established team of professionals ready to provide WordPress maintenance and support services for any business. Our standard business hours are from 9 a.m. to 8 p.m. Eastern (6 a.m. to 5 p.m. Pacific), Monday through Friday, with optional service level agreements for emergency or after-hours support.

Brad Williams

BRAD WILLIAMS

CEO
Technical Project Manager
Support Engineer
Marketing Strategist
Lisa Sabin Wilson

LISA SABIN-WILSON

COO
Assistant Project Manager
Support Technician
Director of Client Services
Support Engineer
Support Technician
WDS-Logo-1200

Our parent company, WebDevStudios, proudly provides additional resources in order to completely round out our services. Our partnership with our counterparts at WDS allows us to offer seamless transitions from full builds to ongoing maintenance and support – or vice versa!

HOT OFF THE PRESS

Recent Posts from Our Blog

Nov 16 2020

Giving Thanks for Free WordPress Support

On behalf of everyone here at Maintainn, we want you to know how grateful we are for the client relationships that have been established this year and the many years past. One way we can give thanks is by offering you one hour of free WordPress support for every five ...
Continue Reading

Oct 27 2020

A Behind-the-Scenes Look at Providing WordPress Support

Anyone who has worked within customer support knows that service life is not for the faint of heart. Every day is one that is filled with adventure, and if there is one thing for certain, you can always expect the unexpected to occur. Today, I would like to share what ...
Continue Reading

Sep 3 2020

FREE WordPress Support Is a Labor of Love

A global pandemic is bound to leave small business owners, entrepreneurs, and independent bloggers feeling stressed and forsaken. The truth is you're not alone. Better yet, you have Maintainn right alongside you to support the success of your WordPress website. We are here for you, and we are in this ...
Continue Reading

We're Here to Help!

Whether it's through our service desk or a scheduled conference call, talk with one of our consultants to find out which of our services would best fit your needs.

Christina Workman Support Technician
This is Christina. Christina works daily to keep client websites updated and secured. She is active in the WordPress Community and enjoys trying out new teas.
Scroll to Top