Frequently Asked Questions

Below are some questions that we get on a regular basis, so have a look around! If you have a question that has not been addressed here, contact us and we’ll get you an answer quickly.

HOW CAN WE HELP?

Below you find answers to the questions we are most commonly asked about our services.

If you have a question that you cannot find an answer to, please contact us directly and a team member will reach out to you.

Discover why Maintainn is the #1 provider of WordPress maintenance and support services.

Industry Leading Experts

Meet the Team at Maintainn

Founded in 2012, Maintainn has an established team of professionals ready to provide WordPress maintenance and support services for any business. Our standard business hours are from 9 a.m. to 5 p.m. Eastern (6 a.m. to 8 p.m. Pacific), Monday through Friday, with optional service level agreements for emergency or after hours support.

Brad Williams

BRAD WILLIAMS

CEO
Communications Specialist
Support Engineer
Lisa Sabin Wilson

LISA SABIN-WILSON

COO
Technical Project Manager
Support Technician
Director of Client Services
Support Engineer
Support Technician
WDS-Logo-1200

Our parent company, WebDevStudios, proudly provides additional resources in order to completely round out our services. Our partnership with our counterparts at WDS allows us to offer seamless transitions from full builds to ongoing maintenance and support – or vice versa!

HOT OFF THE PRESS

Recent Posts from Our Blog

A photograph of four horses racing at a horse race, with three fairly at the same place and the fourth coming in from behind. This image is used as a featured image for a blog post about speeding up WordPress.

Speeding Up WordPress

How fast your website loads matters. It's an often overlooked aspect of your site. There are a number of factors that can contribute to a slow WordPress website including hosting, how your site is set up, how much traffic you get, and other factors that may be beyond your control. ...
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Spring into Summer
Support Hours Promotion

A change in the season is upon us, and we at Maintainn have created another exciting opportunity for you to improve your WordPress website, boost your business, and save on Maintainn support hours purchasing. Spring into summer by receiving one free hour of WordPress website support for every five hours ...
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Do I Need an SSL Certificate for My WordPress Website?

Here at Maintainn, we've seen a large uptick in people asking if they need to secure their website with an SSL certificate. The short answer is yes, you should. Even if you don't have an eCommerce site, every website needs to be secure. That includes bloggers, realtors, photographers with online ...
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What If You Need More?

Our expert team knows WordPress. We can modify current customized code, customize a plugin (or two) for you, repair bugs, and even suggest additional ways to optimize your website.

We keep our skills current. Our team members are actively involved in the WordPress community, contributing to the WordPress Core and speaking at WordPress conferences, events, and WordCamps across the country.

  • EXPERTS IN WORDPRESS
  • FAST SUPPORT WITH EXPERIENCED TECHNICIANS
  • FULL WEBSITE DESIGN SERVICES
  • TOOLS THAT KEEP YOU IN CONTROL
PROFESSIONAL SUPPORT PLAN

$149 / mo.

(with yearly billing)

Our Most Popular Plan

We're Here to Help!

Whether it's through our service desk or a scheduled conference call, talk with one of our consultants to find out which of our services would best fit your needs.

Meagan Hanes
This is Meagan. Meagan enjoys giving back to her community and helping the team be the best it can be.