Frequently Asked Questions

Below are some questions that we get on a regular basis, so have a look around! If you have a question that has not been addressed here, contact us and we’ll get you an answer quickly.

HOW CAN WE HELP?

Below you find answers to the questions we are most commonly asked about our services.

If you have a question that you cannot find an answer to, please contact us directly and a team member will reach out to you.

Discover why Maintainn is the #1 provider of WordPress maintenance and support services.

Industry Leading Experts

Meet the Team at Maintainn

Founded in 2012, Maintainn has an established team of professionals ready to provide WordPress maintenance and support services for any business. Our standard business hours are from 9 a.m. to 5 p.m. Eastern (6 a.m. to 8 p.m. Pacific), Monday through Friday, with optional service level agreements for emergency or after hours support.

brad-williams

BRAD WILLIAMS

CEO
Communications Specialist
Support Engineer
lisa-sabinwilson-420x420

LISA SABIN-WILSON

COO
Technical Project Manager
Support Technician
Director of Client Services
Support Engineer
Support Technician
WDS-Logo-1200

Our parent company, WebDevStudios, proudly provides additional resources in order to completely round out our services. Our partnership with our counterparts at WDS allows us to offer seamless transitions from full builds to ongoing maintenance and support – or vice versa!

HOT OFF THE PRESS

Recent Posts from Our Blog

Photograph of a basketball sitting still on an orange, white, and gray basketball court, used as a featured image for a WordPress maintenance plan and support hours program discount for the month of March.

March Maintenance – Support Program and Enterprise Plan Discounts

With end of life dates for PHP 5.6 and 7.0 in the record books, hosting companies are now starting to implement mandatory PHP upgrades to 7.2 (or newer) putting some WordPress websites at risk for critical failure. Has your WordPress website been affected by this PHP madness? Have no fear. ...
Continue Reading
A photo image of a group of fresh, green clover covered in dew, used as a featured image for a blog post about the update to WordPress 5.1.

Updating Sites to WordPress 5.1

Is your WordPress website out of date? When was the last time that you updated your themes and plugins? Let Maintainn take care of that for you and trust that your website is updated consistently and securely backed up offsite in case of an emergency. We also monitor your website ...
Continue Reading
Graphic image of a white background decorated with different sizes of red hearts the words

Support Hours Program Valentine’s Day Discount

Show your WordPress website some love! Save money, save time, and improve your website with Maintainn's Valentine's Day XOXO WordPress Special Offer. From now through February 15, 2019, you can purchase five (5) Support Hours and get one (1) Support Hour FREE. That’s a savings value of $150 per free ...
Continue Reading

What If You Need More?

Our expert team knows WordPress. We can modify current customized code, customize a plugin (or two) for you, repair bugs, and even suggest additional ways to optimize your website.

We keep our skills current. Our team members are actively involved in the WordPress community, contributing to the WordPress Core and speaking at WordPress conferences, events, and WordCamps across the country.

  • EXPERTS IN WORDPRESS
  • FAST SUPPORT WITH EXPERIENCED TECHNICIANS
  • FULL WEBSITE DESIGN SERVICES
  • TOOLS THAT KEEP YOU IN CONTROL
PROFESSIONAL SUPPORT PLAN

$149 / mo.

(with yearly billing)

Our Most Popular Plan

We're Here to Help!

Whether it's through our service desk or a scheduled conference call, talk with one of our consultants to find out which of our services would best fit your needs.

Meagan Hanes
This is Meagan. Meagan enjoys giving back to her community and helping the team be the best it can be.