Frequently Asked Questions

Below are some questions that we get on a regular basis, so have a look around! If you have a question that has not been addressed here, contact us and we’ll get you an answer quickly.

HOW CAN WE HELP?

Below you find answers to the questions we are most commonly asked about our services.

If you have a question that you cannot find an answer to, please contact us directly and a team member will reach out to you.

Discover why Maintainn is the #1 provider of WordPress maintenance and support services.

Industry Leading Experts

Meet the Team at Maintainn

Founded in 2012, Maintainn has an established team of professionals ready to provide WordPress maintenance and support services for any business. Our standard business hours are from 9 a.m. to 8 p.m. Eastern (6 a.m. to 5 p.m. Pacific), Monday through Friday, with optional service level agreements for emergency or after-hours support.

Brad Williams

BRAD WILLIAMS

CEO
Technical Project Manager
Support Engineer
Website Specialist
Lisa Sabin Wilson

LISA SABIN-WILSON

COO
Project Manager
Support Technician
Marketing Strategist
Director of Client Services
Support Engineer
Support Technician
WDS-Logo-1200

Our parent company, WebDevStudios, proudly provides additional resources in order to completely round out our services. Our partnership with our counterparts at WDS allows us to offer seamless transitions from full builds to ongoing maintenance and support – or vice versa!

HOT OFF THE PRESS

Recent Posts from Our Blog

Sep 14 2021

Managed WordPress Hosting with Maintainn

What is Managed WordPress Hosting? Managed WordPress hosting is a website hosting service explicitly built with WordPress in mind. It includes features that make it easier to manage, secure, and provide performance solutions. Most other hosting solutions leave it up to you to maintain service architecture or try to be ...
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This is a graphic image of the banner for the Back to Business WordPress support special offer from Maintainn. The words on the image say, "Back to business."

Aug 24 2021

Back to Business with Free WordPress Support

With changing times, your business has more than likely gone through some adjustments. You remain in business, but is the public aware? Now more than ever, your website needs to reflect that your company is back to business—whether that means in-store, online, or both. The best way to communicate that ...
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This is a photo image of a pink pegboard background with the words, "Don't panic," on the board.

Aug 17 2021

Maintainn and Critical Updates

Do you or a loved one run a WooCommerce based eCommerce website to power your business? In July of 2021, WooCommerce forced critical updates to stores, surprising business owners . As startling as this action was, it's actually a good thing that it happened. The WooCommerce team detected a critical ...
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What If You Need More?

Our expert team knows WordPress. We can modify current customized code, customize a plugin (or two) for you, repair bugs, and even suggest additional ways to optimize your website.

We keep our skills current. Our team members are actively involved in the WordPress community, contributing to the WordPress Core and speaking at WordPress conferences, events, and WordCamps across the country.

  • EXPERTS IN WORDPRESS
  • FAST SUPPORT WITH EXPERIENCED TECHNICIANS
  • FULL WEBSITE DESIGN SERVICES
  • TOOLS THAT KEEP YOU IN CONTROL
PROFESSIONAL SUPPORT PLAN

$149 / mo.

(with yearly billing)

Our Most Popular Plan

We're Here to Help!

Whether it's through our service desk or a scheduled conference call, talk with one of our consultants to find out which of our services would best fit your needs.

Christina Workman Support Technician
This is Christina. Christina works daily to keep client websites updated and secured. She is active in the WordPress Community and enjoys trying out new teas.
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