Frequently Asked Questions

Below are some questions that we get on a regular basis, so have a look around! If you have a question that has not been addressed here, contact us and we’ll get you an answer quickly.

HOW CAN WE HELP?

Below you find answers to the questions we are most commonly asked about our services.

If you have a question that you cannot find an answer to, please contact us directly and a team member will reach out to you.

Discover why Maintainn is the #1 provider of WordPress maintenance and support services.

Industry Leading Experts

Meet the Team at Maintainn

Founded in 2012, Maintainn has an established team of professionals ready to provide WordPress maintenance and support services for any business. Our standard business hours are from 9 a.m. to 8 p.m. Eastern (6 a.m. to 5 p.m. Pacific), Monday through Friday, with optional service level agreements for emergency or after-hours support.

Brad Williams

BRAD WILLIAMS

CEO
Marketing Strategist
Support Engineer
Lisa Sabin Wilson

LISA SABIN-WILSON

COO
Technical Project Manager
Support Technician
Director of Client Services
Support Engineer
Support Technician
WDS-Logo-1200

Our parent company, WebDevStudios, proudly provides additional resources in order to completely round out our services. Our partnership with our counterparts at WDS allows us to offer seamless transitions from full builds to ongoing maintenance and support – or vice versa!

HOT OFF THE PRESS

Recent Posts from Our Blog

Apr 30 2020

WordPress Maintenance & Hosting Plan Billing Changes

We understand that the COVID-19 pandemic has created financial stress on many small businesses and individuals across the world. In an effort to offer subscription rate discounts to our clients without requiring a larger upfront investment, we’ve recently made changes to our WordPress Maintenance Plans and Hosting Plans pages on our website to replace ...
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Mar 24 2020

WordPress 5.4 Changes and You

In the next release of WordPress, your editing experience will change, but have no fear. You can still turn that feature off if you prefer to use the old method. This coming change is slated to be released in WordPress 5.4 on March 31st. It will change the default editor ...
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Mar 12 2020

We’ve Gone Mad with Free WordPress Support

Your favorite special offer is back! Check out Maintainn's March Support Program Madness deal. Between Monday, March 16th through Friday, April 3rd, receive one hour of WordPress support with the purchase of five hours of support (limit four free hours). Here's how it works: Buy 5 support hours, get 1 ...
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What If You Need More?

Our expert team knows WordPress. We can modify current customized code, customize a plugin (or two) for you, repair bugs, and even suggest additional ways to optimize your website.

We keep our skills current. Our team members are actively involved in the WordPress community, contributing to the WordPress Core and speaking at WordPress conferences, events, and WordCamps across the country.

  • EXPERTS IN WORDPRESS
  • FAST SUPPORT WITH EXPERIENCED TECHNICIANS
  • FULL WEBSITE DESIGN SERVICES
  • TOOLS THAT KEEP YOU IN CONTROL
PROFESSIONAL SUPPORT PLAN

$149 / mo.

(with yearly billing)

Our Most Popular Plan

We're Here to Help!

Whether it's through our service desk or a scheduled conference call, talk with one of our consultants to find out which of our services would best fit your needs.

Christina Workman Support Technician
This is Christina. Christina works daily to keep client websites updated and secured. She is active in the WordPress Community and enjoys trying out new teas.
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